Privacy Policy - GyftVoucher

Effective Date: July 31, 2026

1. Introduction

Welcome to GyftVoucher, operated by GyftVoucher Inc. ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and handle your personal information when you visit and use our website accessible at https://www.gyftvoucher.com, purchase digital gift cards, use our RewardStack calculator, or access our GV Toolkit.

As a leading digital rewards platform in India, we are committed to protecting your privacy and ensuring the security of your data.

2. Consent

By using the GyftVoucher platform, creating an account, or making a purchase, you consent to our Privacy Policy and agree to the collection and use of information in accordance with this policy.

3. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information: Name, email address, and phone number (collected primarily via Google SSO or Mobile OTP authentication).
Payment Information: We collect payment details such as UPI IDs, or Credit/Debit Card information. Please note that all payments are securely processed via our licensed payment partners, and we do not store full credit card numbers on our servers.
Usage Data: Information on how you interact with our platform, including pages visited, gift cards browsed, GyftCoins balance and activity, RewardStack calculation history, and downloads from the GV Toolkit.
Device Information: Information about your device, including browser type, IP address, and operating system.
Cookies & Tracking: We use Google Analytics (Property ID: G-BXKCBPS4S1) and other tracking technologies to analyze platform traffic and user behavior.

4. How We Use Your Information

We use the collected information for the following purposes:

To process your gift card purchases and securely deliver digital voucher codes to your email or mobile device.
To manage your GyftCoins loyalty balance, process rewards, and maintain your account profile.
To authenticate users securely via Google SSO and Mobile OTP.
To facilitate and process corporate gifting solutions and bulk orders.
To improve the personalized recommendations provided by our RewardStack calculator.
To send promotional offers, updates, and newsletters (you may opt-out of marketing communications at any time).
To provide responsive customer support through our AI assistant and official WhatsApp channels.

5. How We Share Your Information

GyftVoucher does not sell, rent, or trade your personal information. We only share information in the following circumstances:

With Brand Partners: We share necessary transaction details with our brand partners (e.g., Hubble and other fulfillment partners) strictly for generating and validating digital gift voucher codes.
Payment Processors: We securely transmit payment data to our payment gateway partners to process INR transactions.
Analytics Providers: We share anonymized usage data with Google Analytics to help us understand platform usage and improve user experience.
Legal Compliance: We may disclose information if required to do so by law, court order, or governmental regulation in India.

6. Data Security

The security of your data is paramount. We implement industry-standard security measures, including 256-bit SSL encryption for data transmission and secure servers for data storage. However, please remember that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies Policy

Our platform uses cookies to enhance your browsing experience. We use:

Essential Cookies: Required for authentication, security, and basic platform functionality.
Preference Cookies: Used to remember your settings and preferences.
Analytics Cookies: Powered by Google Analytics to track user interaction and site performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of GyftVoucher may not function properly.

8. Third-Party Links

Our platform may contain links to third-party brand partner websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us, and we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

9. Children's Privacy

GyftVoucher's services are not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personally identifiable information from children under 18. If we become aware that a child under 18 has provided us with personal data, we take immediate steps to delete such information from our servers.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access, update, or delete the personal information we have on you.
The right to opt-out of marketing and promotional communications.
The right to rectify inaccurate or incomplete data.

To exercise any of these rights, please contact our support team.

11. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, as long as your GyftVoucher account is active, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

12. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: support@gyftvoucher.com